The Water Tower Inn, BW Premier Collection - Sault Ste. Marie, Ontario

Roland M

Dieses Hotel ist für Durchreisende optimal gelegen. Es ist ein gut geführtes und sauberes Mittelklassehotel. Die Zimmer bieten ausreichend Platz, sind vollständig ausgerüstet und sehr sauber. Überzeugt hat mich die ausgezeichnete Matratze des Bettes. ||Alles in allem sehr emofehlenswert!!

Niklaus A

Das Hotelpersonal ist sehr aufmerksam: schon beim Check-In geht's nicht einfach um die Formalitäten, sondern um die Bedürfnisses des Gastes. Dies war eher unerwartet und daher positiv überraschend. Preis/Leistung stimmt.

Tricia Bond

Staying in the Govern General Suite and it's been a pleasant stay. That said the room is dated but very clean! Neither shower has any type of shelf so you do need to put your amenities on the floor. The service is absolutely excellent! Right from booking to this evening all the staff have been friendly and accommodating. The location is excellent, less than 10 minutes to the boarder and surrounded by many food and entertainment options. The Waters are great, clean and lots of room for guests. The box lunches for the train were okay, but next time I'd pack my own. I would definitely recommend a stay here!

Alieya Caseres

My friends and I stayed at the Governor General’s Suite for my birthday. The place was great, clean, spacious and we had a good time. We also had great service at the pool and I definitely recommend the outside whirlpool in this weather! Housekeepers were also friendly and accommodating. Though, I’m rating it 3 stars because of the receptionist who has rude and unprofessional.

While my friends were waiting for me at the lobby, the receptionist already gave them bad looks and stares. According to my friends she had an attitude and I agreed to it because as soon as I opened our hotel room and not even getting the chance to get settled, the phone rang and she said “if i get a noise complaint from you”. In a tone that feels very sassy and threatening.

This was at 12am, I understand that we are teenagers and we can be loud which can disturb other guests but she could have said it in a better way and in a better tone. We had plans for that night but we had to be very mindful of the noise we were making because of the phone call she made that made us feel threatened.

Hopefully you treat all your guests with equality. No matter what race, age, or situations your guests are in.

Vikki Pink

My friend had her wedding here and I have been here many times for various events.

While I didn’t stay the night we did get ready in her room which was a part of the wedding package. It had nice space to it with a fireplace and a huge bathroom. It was a bit outdated and one of the windows was missing on the door but otherwise it was clean. They got embroidered house coats which was a nice touch and a mini fridge. Cozy for sure.

The hall was small as it was an intimate wedding. The food was served family style and it was very excellent! Tasty and we were all very impressed. Staff offered us seconds and were attentive.

The staff was very good at organizing for our arrival and walking us through how the ceremony would go, where we’d enter, providing us with any tables and chairs that we needed.

Overall it’s a great place for a wedding honestly. There’s plenty of parking and the restaurant is very good as well.

For those out of town individuals, the hotel is located very central as well, right off highway 17 so it’s easy to get to where you need to go.

There are pools and hot tubs but I never used these.

J 777 S

Only stayed for two nights but it was a good experience. The service was nice and friendly. Plenty of free parking, 5 minute drive from downtown Sault Ste Marie.
Inside the hotel there is a Casey's restaurant as well as a small Starbucks coffee shop which is great in the morning.
The rooms were nice and clean.
The only things that I didn't like was the complimentary breakfast doesn't even deserve a one star. It was that bad and everyone in my group complained about the same thing. The second day I was there I went and bought breakfast at Casey's.
The elevator are super slow, especially the one in the back.
The rooms were clean however when walking through the hotel there are some areas where the carpet really needs to be cleaned or replaced. All these things are minor things and shouldn't prevent you from making a decision to stay there.
Also I want to add that it's a great place for families, they have a nice big pool for the kids and a spa for the adults.
As for places to eat there are plenty of places to eat close by within a few minutes walk from the hotel. From fast food like McDonald's, Wendy's and Tim Hortons to different types of restaurants therefore getting something to eat is not an issue at all there.
Personally I would definitely stay there again if for some reason I ever had to go back to Sault Ste Marie again.

Susanna K

very clean. and comfortable beds. Exceptional front desk staff. Very helpful. We were passing through Sault ste. Marie without a reservation. Breakfast we chose was grab and go which was great so we could quickly get on with our travel. The wait staff was very helpful with all our needs

Jacob

Hotel is very expensive for what it is in terms of rooms not being very updated.

Stayed in a 5th floor king room was clean and well kept tho.

Pool was warm indoor hot tub was closed sauna was warm but cold pool was shallow and more geared for children outdoor jacuzzi was nice but would like a cold plunge option for a "spa" hotel experience.

Staff were friendly minimal interaction which is nice.

But again very expensive $400+ for quality of hotel and views.

Advertised as lake view and bridge view...yes if you look to the far right of the rooms and push your face against the glass you can see the steel plant.